Terms of Service
Last updated: August 27, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your use of the Moody Shore website located at moody-shore.com ("Service") operated by Moody Shore ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
Use of the Website
Permitted Use
You may use our website for lawful purposes only. You agree not to use the website:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website
- To transmit, or procure the sending of, any advertising or promotional material, or any other form of similar solicitation
Account Registration
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
Products and Services
Product Information
We strive to provide accurate product descriptions, ingredients, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Pricing and Payment
All prices are listed in British Pounds (GBP) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment is due at the time of order placement.
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
Shipping and Delivery
We currently ship only within the United Kingdom. Delivery times are estimates and may vary due to circumstances beyond our control. Risk of loss and title for products purchased pass to you upon delivery to the carrier.
Returns and Refunds
Return Policy
We offer a 30-day return policy for unused products in their original packaging. To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Refunds
Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item.
Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Moody Shore and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our written permission.
User Content
Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for Content that you post to the Service, including its legality, reliability, and appropriateness.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to take unlawful actions
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
Disclaimer of Warranties
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.
Limitation of Liability
In no case shall Moody Shore, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
Indemnification
You agree to defend, indemnify, and hold harmless Moody Shore and our licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.
Governing Law
These Terms shall be interpreted and governed by the laws of the United Kingdom, without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +44(0)560659182
Address: 30 Maria Underpass Stewartmouth, N11 1RH, United Kingdom